Water Damage Referral Service — Privacy Policy
Last updated: 6/16/2026
This privacy policy explains how LlamaExpertos.com collects, uses, and protects information when you use our water damage referral service. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
When you call our water damage referral line, we may collect information such as your name, phone number, geographic location, and the details of your water damage inquiry. This information is used solely to connect you with the most appropriate water damage service provider in your area.
We also collect non-personal information through cookies and analytics tools, including your IP address, browser type, pages visited, and referring URLs. This data helps us improve our water damage service and website experience.
2. Use of Information
We use collected information to: connect you with qualified water damage service providers in your area, improve the quality and relevance of our referral service, analyze website traffic and usage patterns, comply with legal and regulatory requirements, and communicate with you about your inquiry if necessary.
3. Information Sharing
We may share your information with the water damage service providers we refer you to so they can contact you and provide the services you requested. We do not sell your personal information to third parties for marketing purposes.
4. Cookies and Tracking
We use cookies and similar technologies to track call origins, measure the effectiveness of our water damage referral service, and improve user experience. These technologies help us understand how visitors interact with our site and ensure you are connected with the right provider. You can disable cookies in your browser settings, though this may limit some site functionality.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to request access to the personal information we have collected about you through our water damage referral service. You may also request correction or deletion of your data. To exercise any of these rights, contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
7. Third-Party Links
Our water damage service website may contain links to third-party websites or services that are not operated by LlamaExpertos. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.
8. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing water damage referral services, complying with legal obligations, resolving disputes, and enforcing our agreements. When personal information is no longer needed for these purposes, we securely delete or anonymize it in accordance with our data retention policies.
9. Contact
For questions about this privacy policy or how we handle your data in connection with our water damage referral service, contact us at: (844) 213-2829. Our team is available Monday – Sunday, 10:00 AM – 2:00 AM EST.