Health Insurance Referral Service — Privacy Policy

Last updated: 6/16/2026

This privacy policy explains how LlamaExpertos.com collects, uses, and protects information when you use our health insurance referral service. We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

When you call our health insurance referral line, we may collect information such as your name, phone number, geographic location, and the details of your health insurance inquiry. This information is used solely to connect you with the most appropriate health insurance service provider in your area.

We also collect non-personal information through cookies and analytics tools, including your IP address, browser type, pages visited, and referring URLs. This data helps us improve our health insurance service and website experience.

2. Use of Information

We use collected information to: connect you with qualified health insurance service providers in your area, improve the quality and relevance of our referral service, analyze website traffic and usage patterns, comply with legal and regulatory requirements, and communicate with you about your inquiry if necessary.

3. Information Sharing

We may share your information with the health insurance service providers we refer you to so they can contact you and provide the services you requested. We do not sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking

We use cookies and similar technologies to track call origins, measure the effectiveness of our health insurance referral service, and improve user experience. These technologies help us understand how visitors interact with our site and ensure you are connected with the right provider. You can disable cookies in your browser settings, though this may limit some site functionality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to request access to the personal information we have collected about you through our health insurance referral service. You may also request correction or deletion of your data. To exercise any of these rights, contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

7. Third-Party Links

Our health insurance service website may contain links to third-party websites or services that are not operated by LlamaExpertos. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing health insurance referral services, complying with legal obligations, resolving disputes, and enforcing our agreements. When personal information is no longer needed for these purposes, we securely delete or anonymize it in accordance with our data retention policies.

9. Contact

For questions about this privacy policy or how we handle your data in connection with our health insurance referral service, contact us at: (866) 227-1894. Our team is available Monday – Friday, 9:00 AM – 5:00 PM EST.